Sales Associate and Key Holder

Timber & Tides Mercantile is an exciting, new retail space opening in May 2023 at 8584 Main Street in Alma, New Brunswick. We are seeking a Sales Associate and Key Holder to join our team.

What will you do?

• Welcome and greet customers as they enter the store
• Offer help and provide an amazing shopping experience that will encourage customers to return
• Attend to unique and individual shopping needs of each customer and answer customer questions/concerns
• Cross-sell and encourage beneficial product add-ons
• Process purchases, returns, and exchanges and issuing the correct change due to the client
• Bag, box, or wrap merchandise for clients
• Report anything unusual or any major incidents to the manager and remain attentive to ensure there’s no misuse of company property or theft
• Process newly received shipments and perform inventory counts when required
• Help organize back stock, organize and replenish front stock and help merchandise store
• Maintain a clean and tidy work and retail space
• Take direction from and report to the manager
• Demonstrate a commitment to our Health & Safety policies and guidelines
• Work as a team to achieve sales goals

Key Holder Responsibilities Provide leadership support and help run the store when owner is away

• Assist in the opening/closing of the store and store administration
• Close out the register and communicate any shortages or overages to the manager
• Train and coach new sales associates as needed to help them quickly get acclimated to the team

• Assist with loss prevention
• Ensure store signage standards are maintained
• Follow Point of Sales (POS) procedures

You will accomplish this by:

• Conducting yourself in a positive, mature, professional, and cheerful manner at all times
• Being enthusiastic and informative about all products

• Emphasizing open, honest, and positive communication
• Planning, organizing and multi-tasking at a quick pace while ensuring accuracy
• Protecting company assets, monies, and confidential documentation
• Familiarizing yourself with community events
• Demonstrating a commitment to our Health & Safety guidelines

Work Hours & Benefits

• Seasonal store operating from May – October
• Monday to Friday, 35 hours with paid breaks (if applicable)
• $16 – $19 per hour, commiserate with experience
• Time and a half for holiday work (if applicable)
• Flexibility for reasonable time off (unpaid) if asked in advance
• 25% employee discount on most products

You’d be great for the role if:

• You love interacting with people! You should be upbeat, optimistic, passionate, and friendly!
• You’re full of energy, self-motivated, can work with minimal supervision and can handle multiple tasks.
• You’re a self-starter and use good judgment in all situations.
• You’re highly organized, including the ability to re-prioritize workload and adapt to changing circumstances.
• You’ve worked in retail before – this is a major plus but not a deal breaker.  As a minimum, you need an understanding of retail operation concepts such as maintaining store standards, cash handling, and merchandise presentation.
• You are computer literate; familiar using POS systems.
• You can continually update our social networks to promote the store and products.
• You’re comfortable standing for long periods of time and can lift up to 20 pounds.

Please send your resume to timberandtidesmercantile@gmail.com

Timber and Tides provides equal employment opportunities (EEO) to all its team members and applicants for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.